Discover the Altair Series of direct vent gas fireplaces, where customizable realism takes center stage. This sophisticated series effortlessly combines elegance with functionality. Standard features include stunning high-definition logs, vibrant flames that add warmth and ambiance to your space, and convenient wireless wall-mounted controls for effortless operation. What sets the Altair Series apart is its versatility. With a range of decorative facades and optional accessories to choose from, you have the freedom to personalize your fireplace according to your unique style, creating a truly distinctive focal point that turns any house into a warm and inviting home. Features Available in 40” and 45” models Full-size 21” deep models offer a larger fireplace interior and log arrangement Combination top/rear flue configuration Electronic ignition with seamless battery backup provides continued operation in the event of a power outage (IPI/CPI switch standard). Outstanding heating efficiency for increased comfort and lower operating costs Standard tempered glass and a protective screen* Beautifully crafted high-definition ceramic fiber log set with heavy-duty grate Face selections include a Classic inside fit façade or one of several Designer overlap fit facades (required) Black painted interior (optional liners available) Wireless wall-mounted control provides variable flame settings Optional blower and touch remote or hand-held remote control available for all models Durable textured powder coat finish Limited lifetime warranty *All applicable models comply with ANSI Z21.50/88 barrier requirements. Specifications Model Altair 40 Altair 45 Product Type Direct Vent Gas Fireplace Direct Vent Gas Fireplace Framing Width 40-7/8" 45-7/8" Framing Height 41-1/4" 41-1/4" Framing Depth 23" 23" BTU 28,000 - 20,000 31,000 - 21,000 Design Style Traditional Traditional View Style Front-View Front-View Controls Remote Control Remote Control Warranty Limited Lifetime Warranty Limited Lifetime Warranty About Astria Astria Fireplaces® is a renowned company in the fireplace industry, dedicated to creating exceptional and innovative heating solutions. With a commitment to quality craftsmanship and cutting-edge design, Astria Fireplaces® has established itself as a trusted name among homeowners, architects, and builders. Headquartered in the United States, Astria Fireplaces® offers a wide range of indoor and outdoor fireplaces that combine style, performance, and functionality. Their products are known for their exceptional attention to detail, using premium materials and advanced technologies to deliver outstanding heating efficiency and comfort. Astria Fireplaces® understands that every space is unique, and therefore, they offer a diverse collection of fireplace options to suit various design aesthetics and preferences. From contemporary and modern designs to traditional and rustic styles, Astria Fireplaces® provides a fireplace solution to complement any home or outdoor setting. Warranty Astria® Brand Gas Fireplace Limited Lifetime Warranty Innovative Hearth Products ("IHP") Limited Lifetime Warranty warrants your Astria® brand gas fireplace ("Product") to be free from defects in materials and workmanship at the time of manufacture. The product body, firebox, and barrier carry the Limited Lifetime Warranty. Full Warranty Information: CLICK HERE Astria® Brand Wood-Burning Fireplace 20-Year Limited Warranty Innovative Hearth Products ("IHP") 20-Year Limited Warranty warrants your Astria® brand wood-burning fireplace ("Product") to be free from defects in materials and workmanship at the time of manufacture. The Product body, firebox, and ceramic glass carry the 20 Year Limited Warranty. Full Warranty Information: CLICK HERE Electric Fireplace Limited One-Year Warranty Innovative Hearth Products Limited One Year Warranty ("IHP") warrants your electric fireplace, appliance, or insert ("Product") to be free from defects in materials and workmanship at the time of manufacture. The product body, blower, and circuit board, if applicable, carry the Limited One Year Warranty. Full Warranty Information: CLICK HERE Return Policy To initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process. Could you explain the process of obtaining an RMA (Return Merchandise Authorization)? Return authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition. No dents, rust or any damage. No exceptions. Items that have been installed by customer cannot be returned. We must be able to resell the items. Original approval to send back the returned items does not mean that they will be approved for credit. Everything will be inspected upon receiving the return to determine a credit. Is there a re-stocking fee? Yes. If eligible for a return, a 20% re-stocking fee will apply. What if an RMA is issued by the manufacturer for a warranty? Some manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you. Is an RMA the same as a credit? No. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. Items installed by customer cannot be returned. Items damaged in shipment on the way back to distributor or manufacture cannot be returned. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice. Can I return obsolete or special-order items? No. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased. What happens if I get an approved RMA but I don’t ship back the product? RMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA. What happens if the product I am returning is damaged or unsellable upon receipt? It is our customers’ responsibility to return the product in the same new/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged. Items cannot be returned if they have been installed or adjusted in any way. Item's damaged due to water, fire or any other elements cannot be returned. We must be able to resell the item and the items must come back in original packaging with no damage. Any dents, rust or any adjustments to the venting or fireplace itself cannot be returned under no exceptions What happens if the product I am returning is damaged or unsellable upon receipt? It is our customers’ responsibility to return the product in the same new/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged. Items cannot be returned if they have been installed or adjusted in any way. Item's damaged due to water, fire or any other elements cannot be returned. We must be able to resell the item and the items must come back in original packaging with no damage. Any dents, rust or any adjustments to the venting or fireplace itself cannot be returned under no exceptions. If the returned item is in less than "like new" condition or missing original items, the restocking fee may be reassessed up to 100% to cover damage or missing parts. Can I return a product that has been installed or burned? No. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and/or burned. No exceptions. Due to the nature of our products, items that have been installed, used, or modified in any way are not eligible for return or refund. Installation of a product constitutes acceptance of the item in its delivered condition by the customer. Customer accepts the product fully when installed. We cannot issue a refund under any circumstance once an item has been installed.We must be able to resell the items. Original approval to send back the returned items does not mean that they will be approved for credit. Everything will be inspected upon receiving the return to determine a credit. Please be advised that once a return is processed and received at our warehouse, it cannot be shipped back to the customer due to liability restrictions. If we find that the unit was deemed unsafe to resell or return we will dispose of in accordance with our standard handling procedures. You have 30 days to initiate a return process for a door that doesn't fit or for any other reason. We will not accept returns on doors 30 days after the doors have been delivered. Returns received without a return authorization number will not be refunded.
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