As consumers continue to favor full view fireplaces, we've expanded our product offerings to meet their needs. Our new Altitude™ Series is an entry-level, full view line that utilizes the same dimensions and framing as the Altitude X (AX-1) platform. With a Better and Best option now available, the Altitude™ Series is an excellent choice for homeowners looking to make a statement without all the extra features, while also providing more margin. Available in both 36" and 42" widths, the Altitude™ Series can be customized with various designer options and accessories, including brick panels, fronts, and finishing trims, as well as optional remotes and blowers. To truly become the heart of any home, the Altitude™ can also be equipped with an optional heat management system, offering homeowners superior design flexibility. Features and Specs Up to 27,500 BTU's and 30,000 BTU's President's Lifetime Warranty Clean Face Design with Full Firebox Flame Split Oak Log Set and Tempered Glass included Will Accept Flex or Rigid Venting Wide Range of Optional Accessories Full View Safety Screen Included Optional Remote and Blower Optional Heat Management for Reduced Clearances to Combustibles (UHM) Specifications Altitude 36 Altitude 42 Height 42 7/16" 45 7/16" Width 34 13/16" 41 13/16" Depth 18 7/8" 18 7/8" About Napoleon Napoleon is a top-rated fireplace manufacturer that offers a variety of products to meet your heating and decor needs. Here are some reasons why you should choose Napoleon: Quality and durability: Napoleon is known for its high-quality, durable products that are designed to last. They use premium materials and advanced manufacturing processes to create long-lasting fireplaces that are built to withstand the test of time. Innovative technology: Napoleon uses cutting-edge technology to create fireplaces that are both efficient and effective. Their products feature advanced features like electronic ignition, programmable thermostats, and remote control operation. Wide range of products: Napoleon offers a wide range of fireplaces to choose from, including gas, electric, and wood-burning options. They also offer a variety of styles and designs, so you can find the perfect fireplace to match your decor. Energy efficiency: Napoleon is committed to energy efficiency and sustainability. Their products are designed to be highly efficient, which can help reduce your energy costs and minimize your carbon footprint. Warranty: Napoleon offers a comprehensive warranty on all of their products. This ensures that you can enjoy your fireplace with peace of mind, knowing that you are protected in the event of a defect or malfunction. Overall, if you are looking for a high-quality, durable, and efficient fireplace, Napoleon is an excellent choice. With their wide range of products, innovative technology, and commitment to quality and sustainability, you can't go wrong with a Napoleon fireplace. Warranty Napoleon Gas Appliance President’s Lifetime Limited Warranty The following materials and workmanship in your new Napoleon gas appliance are warranted against defects for as long as you own the appliance. This covers the combustion chamber, heat exchanger, stainless/steel burner, Phazer™ logs and embers, rocks, ceramic glass (thermal breakage only), gold-plated parts against tarnishing, porcelainized enameled components, and aluminum extrusion trims.* Electrical (110V and millivolt) components and wearable parts are covered and Napoleon will provide replacement parts free of charge during the first year of the limited warranty. This covers blowers, gas valves, thermal switches, switches, wiring, remote controls, ignitors, gaskets, and pilot assemblies.* Labor related to warranty repair is covered free of charge during the first year (labor warranty is not applicable for the Gas Log Sets). Repairing work, however, requires the prior approval of an authorized company official. Labor costs to the account of Napoleon are based on a predetermined rate schedule and any repair work must be done through an authorized Napoleon dealer. * The construction of models varies. Warranty applies only to components included with your specific appliance. Napoleon Wood Appliances President’s Lifetime Limited Warranty The following materials and workmanship in your new Napoleon Wood Appliance are warranted against defects for as long as you own the appliance. For pellet appliances, this covers the pellet hopper, outer shell, ceramic glass (thermal breakage only) and ash drawer.* For wood appliances, this covers the combustion chamber, heat exchanger, stainless steel baffle retainer, ceramic glass (thermal breakage only), gold plated parts against tarnishing, porcelainized enameled components, aluminum extrusion trims, vortex baffles, ash drawer, iron castings.* For pellet appliances, the combustion chamber and heat exchanger are warranted against defects for a period of 5 years. Wood appliances equipped with a guillotine door/screen system, are warranted against defects for a period of 5 years. Electrical (110V) components and wearable parts are covered and Napoleon will provide replacement parts free of charge during the first year of the limited warranty. For pellet appliances, this covers blowers, thermal switches, and burn pots.* For wood appliances, this covers blowers, thermal switches, switches, wiring, fi-rebrick, secondary air tubes, and gasketing.* Labor related to warranty repair is covered free of charge during the first year, with the exception of the guillotine door/ screen system which will be warranted for a period of 3 years. Repairing work, however, requires the prior approval of an authorized company official. Labor costs to the account of Napoleon are based on a predetermined rate schedule and any repair work must be done through an authorized Napoleon dealer. For appliances that include fi rebricks and baffles, they should routinely be removed by the operator as part of the regular service and therefore, any warranty replacement of these parts does not qualify for any labor allowances. * The construction of models varies. Warranty applies only to components included with your specific appliance Napoleon Electric Appliance Premium Warranty Electrical components and wearable parts are covered and Napoleon will provide replacement parts free of charge during the first 2 years of premium warranty. This covers fan/heaters, motors, switches, nylon bearing components, remote controls, and LED lights.* Light bulbs and fuses are NOT covered by the warranty. In the first year only, any labor related to warranty repair is covered. * The construction of models varies. Warranty applies only to components included with your specific appliance Return Policy You have 30 days to initiate a return process for items that are unused and in their original packaging. If you receive an order that is damaged, defective, or incomplete, please don't hesitate to get in touch with us using the following contact information: Items must be returned within 30 days of delivery to be eligible for a refund. Please note that returns received without a return authorization number will not be refunded.
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